What hotel managers along the Hurghada coast say about us

Our 140-room property switched to Profound Search Hospitality two seasons ago after our previous contractor kept missing checkout deadlines. Their team now turns over 40+ rooms before 2pm daily and the linen folding is consistent enough that guests have commented on it in reviews.

We brought them in specifically for a full villa-block deep clean before high season, about 30 units total. It took four days with a six-person crew, and they flagged two AC units leaking that our maintenance team hadn't caught yet. That alone paid for the service.

I manage housekeeping for a mid-size hotel and staffing shortages used to mean I was scrubbing bathrooms myself some weekends. Now I have a reliable crew of five who show up on schedule, know our SOPs, and communicate in English and Arabic without issues.

Honestly I was skeptical because our last cleaning contractor left towels folded wrong and dust on the headboards, small things but guests notice. This team passed our own quality checklist on the first week, no retraining needed on our side.

We needed weekly deep cleaning for our pool cabanas and common areas separate from daily room service. They set up a rotating schedule that doesn't interfere with guest hours, and the invoicing is itemized so I can track costs by department.

Three months in and turnover complaints from guests dropped to almost zero on our TripAdvisor reviews. The supervisor does spot checks and actually sends me photos when something needs my attention, which none of our past vendors bothered doing.